Use journey maps to improve the client experience at your business
Use a client journey map as a guide to help you make business decisions that improve the client experience. Download a free template for creating...
Stay up to date with the latest business management tips, industry insights, and software updates from Pike13. Browse our blog for expert advice and inspiration to help you grow your business.
Use a client journey map as a guide to help you make business decisions that improve the client experience. Download a free template for creating...
One key to business success is a deep understanding of who your clients are. Knowing your clients’ needs, wants, and frustrations helps you shape...
What information do my clients need to know? How often should I send out emails or other communications? Where should I be communicating with my...
A business serving kids needs to be managed differently than one that serves adults. Here's how to be successful.
You don't always want to go to the gym. Your clients don't always want to go to the gym. But with these tips maybe you can get there anyway.
It's easy to overlook the small things that make a huge difference to your clients. Here are six things you and your staff should be doing all the...
Why you should personalize your client experience, plus tips on how to do it.
Insights, Advice, and Inspiration
At Pike13, we celebrate, support, and empower the passionate individuals behind the businesses that inspire us every day.
Client-focused businesses are our specialty. From fitness studios to tutoring centers, our blog is your trusted source for heartfelt advice, inspiring success stories, and expert tips to make managing your business easier and more rewarding. Whether you’re chasing big goals or appreciating small wins, we’re sharing insights and tools to help you grow with confidence.
Let’s navigate the journey of business ownership together—because your passion is what drives everything we do.