Winter is coming: 4 things your business should be preparing for now
Holiday marketing campaigns. Small Business Saturday. The New Year's rush. Is your business ready?
Holiday marketing campaigns. Small Business Saturday. The New Year's rush. Is your business ready?
Use a client journey map as a guide to help you make business decisions that improve the client experience. Download a free template for creating...
One key to business success is a deep understanding of who your clients are. Knowing your clients’ needs, wants, and frustrations helps you shape...
What information do my clients need to know? How often should I send out emails or other communications? Where should I be communicating with my...
A business serving kids needs to be managed differently than one that serves adults. Here's how to be successful.
You don't always want to go to the gym. Your clients don't always want to go to the gym. But with these tips maybe you can get there anyway.
It's easy to overlook the small things that make a huge difference to your clients. Here are six things you and your staff should be doing all the...
Why you should personalize your client experience, plus tips on how to do it.
Tips for client retention. Monitor and minimize churn. Make the client experience excellent. Turn staff into client retention specialists.
The best way to create the clients you want is to get to know the ones you have. Strong client relationships lead to increased sales and retention.
Insights, Advice, and Inspiration
At Pike13, we celebrate, support, and empower the passionate individuals behind the businesses that inspire us every day.
Client-focused businesses are our specialty. From fitness studios to tutoring centers, our blog is your trusted source for heartfelt advice, inspiring success stories, and expert tips to make managing your business easier and more rewarding. Whether you’re chasing big goals or appreciating small wins, we’re sharing insights and tools to help you grow with confidence.
Let’s navigate the journey of business ownership together—because your passion is what drives everything we do.