---
title: The Pike13 Perspective - Insights, Advice, and Inspiration | Client Retention
description: Client Retention | Discover The Pike13 Perspective, your go-to blog for insights, expert advice, and inspiring stories. Dive into strategies to grow your client-based business and celebrate the people behind the success.
---

###### Explore our blog

## The Pike13 Perspective

#### Actionable tips, smart strategies, industry trends, and personalized insights for your business.

 

 

 

### Client Retention

[![](https://learn.pike13.com/hs-fs/hubfs/Blog%20Template%20with%20Focus%20Area%20Industry%20Health%20and%20Wellness.png?width=1750&height=1000&name=Blog%20Template%20with%20Focus%20Area%20Industry%20Health%20and%20Wellness.png) ](https://learn.pike13.com/en/the-pike13-perspective/how-this-new-pike13-feature-can-automate-recurring-commitments)

 2 min read

#### [How This New Pike13 Feature Can Automate Recurring Commitments](https://learn.pike13.com/en/the-pike13-perspective/how-this-new-pike13-feature-can-automate-recurring-commitments)

![Picture of Kaina](https://learn.pike13.com/hs-fs/hubfs/Brand%20Identity%20and%20Style%20Sheets/Pike13%20Logos/Screen%20Shot%202022-01-10%20at%2010.30.02%20AM.png?width=30&name=Screen%20Shot%202022-01-10%20at%2010.30.02%20AM.png) [Kaina](https://learn.pike13.com/en/the-pike13-perspective/author/kaina): Apr 9, 2026 9:22:36 AM

Automating Recurring Commitments Picture a scenario that's probably all too familiar: a client signs up for a 12-month commitment, crushes their...

[Inside Pike13](https://learn.pike13.com/en/the-pike13-perspective/tag/inside-pike13) [Product Updates](https://learn.pike13.com/en/the-pike13-perspective/tag/product-updates) [Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [Client Management](https://learn.pike13.com/en/the-pike13-perspective/tag/client-management) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Financial Stability](https://learn.pike13.com/en/the-pike13-perspective/tag/financial-stability) [Recurring Plans](https://learn.pike13.com/en/the-pike13-perspective/tag/recurring-plans) [Business Management](https://learn.pike13.com/en/the-pike13-perspective/tag/business-management) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/how-this-new-pike13-feature-can-automate-recurring-commitments)

[![fitness coaches with clipboard beside headline ](https://learn.pike13.com/hs-fs/hubfs/docs%26waivers%20banner.png?width=1117&height=639&name=docs%26waivers%20banner.png) ](https://learn.pike13.com/en/the-pike13-perspective/signed-sealed-delivered-pike13s-new-document-features)

 2 min read

#### [Signed, Sealed, Delivered: Pike13’s New Document Features](https://learn.pike13.com/en/the-pike13-perspective/signed-sealed-delivered-pike13s-new-document-features)

![Picture of Kaina](https://learn.pike13.com/hs-fs/hubfs/Brand%20Identity%20and%20Style%20Sheets/Pike13%20Logos/Screen%20Shot%202022-01-10%20at%2010.30.02%20AM.png?width=30&name=Screen%20Shot%202022-01-10%20at%2010.30.02%20AM.png) [Kaina](https://learn.pike13.com/en/the-pike13-perspective/author/kaina): Apr 6, 2026 1:27:59 PM

Signed, Sealed, Delivered: Pike13’s New Document Features Nobody opens a Pilates studio or a music school because they have a deep-seated passion for...

[Staffing](https://learn.pike13.com/en/the-pike13-perspective/tag/staffing) [Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [Business Optimization](https://learn.pike13.com/en/the-pike13-perspective/tag/business-optimization) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/signed-sealed-delivered-pike13s-new-document-features)

[![](https://learn.pike13.com/hs-fs/hubfs/5%20%E2%80%98Micro-Moments%E2%80%99%20That%20Make%20or%20Break%20Repeat%20Bookings-1.png?width=1750&height=1000&name=5%20%E2%80%98Micro-Moments%E2%80%99%20That%20Make%20or%20Break%20Repeat%20Bookings-1.png) ](https://learn.pike13.com/en/the-pike13-perspective/5-micro-moments-that-make-or-break-repeat-bookings)

 2 min read

#### [5 ‘Micro-Moments’ That Make or Break Repeat Bookings](https://learn.pike13.com/en/the-pike13-perspective/5-micro-moments-that-make-or-break-repeat-bookings)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Aug 25, 2025 9:00:00 AM

The Small Stuff That Shapes Loyalty When most studio owners think about client retention, they focus on the big picture: quality of instruction,...

[Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [Business Optimization](https://learn.pike13.com/en/the-pike13-perspective/tag/business-optimization) [Business Growth](https://learn.pike13.com/en/the-pike13-perspective/tag/business-growth) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) [Family Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/family-focused-businesses) [Kiosk App](https://learn.pike13.com/en/the-pike13-perspective/tag/kiosk-app) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/5-micro-moments-that-make-or-break-repeat-bookings)

[![Starting Fall with a Full House: Early-Bird Strategies that Actually Convert](https://learn.pike13.com/hs-fs/hubfs/Starting%20Fall%20with%20a%20Full%20House%20Early-Bird%20Strategies%20that%20Actually%20Convert%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20.png?width=1750&height=1000&name=Starting%20Fall%20with%20a%20Full%20House%20Early-Bird%20Strategies%20that%20Actually%20Convert%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20.png) ](https://learn.pike13.com/en/the-pike13-perspective/starting-fall-with-a-full-house-early-bird-strategies-that-actually-convert)

 3 min read

#### [Starting Fall with a Full House: Early-Bird Strategies that Actually Convert](https://learn.pike13.com/en/the-pike13-perspective/starting-fall-with-a-full-house-early-bird-strategies-that-actually-convert)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Aug 11, 2025 10:38:20 AM

The August Anxiety You know the feeling. The days are still long and warm, but your calendar for September looks like a patchy quilt—half-empty...

[Marketing Tips](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing-tips) [Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [Client Management](https://learn.pike13.com/en/the-pike13-perspective/tag/client-management) [Email Marketing](https://learn.pike13.com/en/the-pike13-perspective/tag/email-marketing) [Kid Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/kid-focused-businesses) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) [Family Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/family-focused-businesses) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/starting-fall-with-a-full-house-early-bird-strategies-that-actually-convert)

[![How to Win Over Families When Budgets Are Tight: Marketing That Connects](https://learn.pike13.com/hs-fs/hubfs/How%20to%20Win%20Over%20Families%20When%20Budgets%20Are%20Tight%20Marketing%20That%20Connects%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20.png?width=1750&height=1000&name=How%20to%20Win%20Over%20Families%20When%20Budgets%20Are%20Tight%20Marketing%20That%20Connects%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20.png) ](https://learn.pike13.com/en/the-pike13-perspective/how-to-win-over-families-when-budgets-are-tight-marketing-that-connects)

 3 min read

#### [How to Win Over Families When Budgets Are Tight: Marketing That Connects](https://learn.pike13.com/en/the-pike13-perspective/how-to-win-over-families-when-budgets-are-tight-marketing-that-connects)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Jul 22, 2025 12:03:41 PM

You Don't Need a Big Budget to Earn Big Trust When times feel uncertain, families start scanning for value. Not just dollar value, but emotional...

[Marketing Tips](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing-tips) [Kids' Activities](https://learn.pike13.com/en/the-pike13-perspective/tag/kids-activities) [Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [The Pike13 Perspective](https://learn.pike13.com/en/the-pike13-perspective/tag/the-pike13-perspective) [Marketing](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing) [Business Growth](https://learn.pike13.com/en/the-pike13-perspective/tag/business-growth) [Kid Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/kid-focused-businesses) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Small Business Resilience](https://learn.pike13.com/en/the-pike13-perspective/tag/small-business-resilience) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) [Family Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/family-focused-businesses) [Families](https://learn.pike13.com/en/the-pike13-perspective/tag/families) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/how-to-win-over-families-when-budgets-are-tight-marketing-that-connects)

[![Summer Slump? Not This Year: Fitness Campaigns That Actually Work](https://learn.pike13.com/hs-fs/hubfs/Blog%20Template%20with%20Focus%20Area%20Industry%20Fitness%20%26%20Sports%20-%20Summer%20Slump%20Not%20This%20Year%20Fitness%20Campaigns%20That%20Actually%20Work.png?width=1750&height=1000&name=Blog%20Template%20with%20Focus%20Area%20Industry%20Fitness%20%26%20Sports%20-%20Summer%20Slump%20Not%20This%20Year%20Fitness%20Campaigns%20That%20Actually%20Work.png) ](https://learn.pike13.com/en/the-pike13-perspective/summer-slump-not-this-year-fitness-campaigns-that-actually-work)

 2 min read

#### [Summer Slump? Not This Year: Fitness Campaigns That Actually Work](https://learn.pike13.com/en/the-pike13-perspective/summer-slump-not-this-year-fitness-campaigns-that-actually-work)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Jul 7, 2025 12:22:52 PM

When Things Slow Down, It’s Time to Level Up If summer has you staring at empty slots in your class schedule or wondering where all your regulars...

[Marketing Tips](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing-tips) [Fitness](https://learn.pike13.com/en/the-pike13-perspective/tag/fitness) [Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [The Pike13 Perspective](https://learn.pike13.com/en/the-pike13-perspective/tag/the-pike13-perspective) [Business Optimization](https://learn.pike13.com/en/the-pike13-perspective/tag/business-optimization) [Marketing](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing) [Fitness and Sports](https://learn.pike13.com/en/the-pike13-perspective/tag/fitness-and-sports) [Fitness Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/fitness-businesses) [Gyms](https://learn.pike13.com/en/the-pike13-perspective/tag/gyms) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Small Business Resilience](https://learn.pike13.com/en/the-pike13-perspective/tag/small-business-resilience) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/summer-slump-not-this-year-fitness-campaigns-that-actually-work)

[![Make the Most of the Rush: Turning Summer Clients into Year-Round Families](https://learn.pike13.com/hs-fs/hubfs/Make%20the%20Most%20of%20the%20Rush%20Turning%20Summer%20Clients%20into%20Year-Round%20Families%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20-%20compressed%20.png?width=1750&height=1000&name=Make%20the%20Most%20of%20the%20Rush%20Turning%20Summer%20Clients%20into%20Year-Round%20Families%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20-%20compressed%20.png) ](https://learn.pike13.com/en/the-pike13-perspective/make-the-most-of-the-rush-turning-summer-clients-into-year-round-families)

 3 min read

#### [Make the Most of the Rush: Turning Summer Clients into Year-Round Families](https://learn.pike13.com/en/the-pike13-perspective/make-the-most-of-the-rush-turning-summer-clients-into-year-round-families)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Jun 30, 2025 7:42:23 AM

When the Sun’s Out, So Are the Signups For many businesses, summer can feel like a glorious whirlwind. Your classes are full. Your phone’s buzzing....

[Marketing Tips](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing-tips) [Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [The Pike13 Perspective](https://learn.pike13.com/en/the-pike13-perspective/tag/the-pike13-perspective) [Marketing](https://learn.pike13.com/en/the-pike13-perspective/tag/marketing) [Business Essentials](https://learn.pike13.com/en/the-pike13-perspective/tag/business-essentials) [Business Growth](https://learn.pike13.com/en/the-pike13-perspective/tag/business-growth) [Scaling Your Business](https://learn.pike13.com/en/the-pike13-perspective/tag/scaling-your-business) [Entertainment and Recreation](https://learn.pike13.com/en/the-pike13-perspective/tag/entertainment-and-recreation) [Kid Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/kid-focused-businesses) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) [Family Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/family-focused-businesses) [Families](https://learn.pike13.com/en/the-pike13-perspective/tag/families) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/make-the-most-of-the-rush-turning-summer-clients-into-year-round-families)

[![Learn how to handle client cancellations with empathy and flexibility, ensuring long-term loyalty even when budgets are tight.](https://learn.pike13.com/hs-fs/hubfs/What%20to%20Say%20to%20Clients%20When%20Budgets%20Are%20Tight%20(And%20They%E2%80%99re%20Thinking%20of%20Canceling)%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20.png?width=1750&height=1000&name=What%20to%20Say%20to%20Clients%20When%20Budgets%20Are%20Tight%20(And%20They%E2%80%99re%20Thinking%20of%20Canceling)%20-%20Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20.png) ](https://learn.pike13.com/en/the-pike13-perspective/what-to-say-to-clients-when-budgets-are-tight-and-theyre-thinking-of-canceling)

 3 min read

#### [What to Say to Clients When Budgets Are Tight (And They’re Thinking of Canceling)](https://learn.pike13.com/en/the-pike13-perspective/what-to-say-to-clients-when-budgets-are-tight-and-theyre-thinking-of-canceling)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Jun 18, 2025 11:47:45 AM

When Money Gets Tight, Emotions Run High We’ve all had that sinking moment: a loyal client reaches out, voice a little hesitant, and says something...

[Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [The Pike13 Perspective](https://learn.pike13.com/en/the-pike13-perspective/tag/the-pike13-perspective) [Client Management](https://learn.pike13.com/en/the-pike13-perspective/tag/client-management) [Business Essentials](https://learn.pike13.com/en/the-pike13-perspective/tag/business-essentials) [Cancellations](https://learn.pike13.com/en/the-pike13-perspective/tag/cancellations) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) [Small Business Resilience](https://learn.pike13.com/en/the-pike13-perspective/tag/small-business-resilience) [Financial Resilience](https://learn.pike13.com/en/the-pike13-perspective/tag/financial-resilience) [Small Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/small-businesses) [Family Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/family-focused-businesses) [Families](https://learn.pike13.com/en/the-pike13-perspective/tag/families) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/what-to-say-to-clients-when-budgets-are-tight-and-theyre-thinking-of-canceling)

[![](https://learn.pike13.com/hs-fs/hubfs/Blog%20Template%20with%20Focus%20Area%20Industry%20Education.png?width=1750&height=1000&name=Blog%20Template%20with%20Focus%20Area%20Industry%20Education.png) ](https://learn.pike13.com/en/the-pike13-perspective/creating-an-effective-online-enrollment-process-for-your-education-business)

 4 min read

#### [Creating an Effective Online Enrollment Process for Your Education Business](https://learn.pike13.com/en/the-pike13-perspective/creating-an-effective-online-enrollment-process-for-your-education-business)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Apr 7, 2025 7:45:00 AM

The Hidden Costs of a Complicated Enrollment Process Imagine this: A potential student, eager to join your class, spends several frustrating minutes...

[Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [The Pike13 Perspective](https://learn.pike13.com/en/the-pike13-perspective/tag/the-pike13-perspective) [Business Optimization](https://learn.pike13.com/en/the-pike13-perspective/tag/business-optimization) [Business Automation](https://learn.pike13.com/en/the-pike13-perspective/tag/business-automation) [Client Management](https://learn.pike13.com/en/the-pike13-perspective/tag/client-management) [Education Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/education-businesses) [Schools and Tutoring Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/schools-and-tutoring-businesses) [Kid Focused Businesses](https://learn.pike13.com/en/the-pike13-perspective/tag/kid-focused-businesses) [Scheduling](https://learn.pike13.com/en/the-pike13-perspective/tag/scheduling) [Billing](https://learn.pike13.com/en/the-pike13-perspective/tag/billing) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/creating-an-effective-online-enrollment-process-for-your-education-business)

[![](https://learn.pike13.com/hs-fs/hubfs/Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20-%20Why%20Client%20Experience%20Matters%20More%20Than%20Ever%20(and%20How%20to%20Improve%20Yours).png?width=1750&height=1000&name=Blog%20Template%20with%20Focus%20Area%20Industry%20Business%20Essentials%20All%20Industries%20-%20Why%20Client%20Experience%20Matters%20More%20Than%20Ever%20(and%20How%20to%20Improve%20Yours).png) ](https://learn.pike13.com/en/the-pike13-perspective/why-client-experience-matters-more-than-ever-and-how-to-improve-yours)

 3 min read

#### [Why Client Experience Matters More Than Ever (and How to Improve Yours)](https://learn.pike13.com/en/the-pike13-perspective/why-client-experience-matters-more-than-ever-and-how-to-improve-yours)

![Picture of The Pike13 Team](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=30&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png) [The Pike13 Team](https://learn.pike13.com/en/the-pike13-perspective/author/the-pike13-team): Apr 3, 2025 10:32:33 AM

The Client Experience Revolution: Why It’s Now Non-Negotiable Think back to the last time you had an exceptional experience as a customer. Maybe it...

[Client Retention](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention) [The Pike13 Perspective](https://learn.pike13.com/en/the-pike13-perspective/tag/the-pike13-perspective) [Client Management](https://learn.pike13.com/en/the-pike13-perspective/tag/client-management) [Business Essentials](https://learn.pike13.com/en/the-pike13-perspective/tag/business-essentials) [Business Growth](https://learn.pike13.com/en/the-pike13-perspective/tag/business-growth) [Client Experience](https://learn.pike13.com/en/the-pike13-perspective/tag/client-experience) 

[Read More](https://learn.pike13.com/en/the-pike13-perspective/why-client-experience-matters-more-than-ever-and-how-to-improve-yours)

[1](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention/page/1) [2](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention/page/2) [ Next ](https://learn.pike13.com/en/the-pike13-perspective/tag/client-retention/page/2)

## ![Pike13 Logo - Profile Icon Round White](https://learn.pike13.com/hs-fs/hubfs/Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png?width=100&height=100&name=Pike13%20Logo%20-%20Profile%20Icon%20Round%20White.png)The Pike13 Perspective

**Insights, Advice, and Inspiration**

At Pike13, we celebrate, support, and empower the passionate individuals behind the businesses that inspire us every day.

Client-focused businesses are our specialty. From fitness studios to tutoring centers, our blog is your trusted source for heartfelt advice, inspiring success stories, and expert tips to make managing your business easier and more rewarding. Whether you’re chasing big goals or appreciating small wins, we’re sharing insights and tools to help you grow with confidence.

Let’s navigate the journey of business ownership together—because your passion is what drives everything we do.

 

 

![](https://px.ads.linkedin.com/collect/?pid=7046634&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.pike13.com/#organization",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "US",
    "addressLocality" : "Seattle",
    "addressRegion" : "WA",
    "postalCode" : "98122",
    "streetAddress" : "1221 East Pike Suite 200"
  },
  "email" : "sales@pike13.com",
  "foundingDate" : "2011",
  "logo" : "https://www.pike13.com/hs-fs/hubfs/Assets%20-%20Unorganized/Organizing%20-%20In%20Use/Pike13%20Logo%20PNG.png?width=3000&height=790&name=Pike13%20Logo%20PNG.png",
  "name" : "Pike13",
  "parentOrganization" : {
    "@type" : "Organization",
    "name" : "Jonas Software"
  },
  "sameAs" : [ "https://www.facebook.com/gopike13", "https://twitter.com/gopike13", "https://www.linkedin.com/company/gopike13", "https://www.instagram.com/gopike13/" ],
  "telephone" : "(855) 417-7120",
  "url" : "https://www.pike13.com/"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.pike13.com/#software",
  "@type" : "SoftwareApplication",
  "applicationCategory" : "BusinessApplication",
  "applicationSubCategory" : "Scheduling Software, Franchise Management Software, Skill Tracking Software",
  "areaServed" : [ {
    "@type" : "Country",
    "name" : "United States"
  }, {
    "@type" : "Country",
    "name" : "Canada"
  }, {
    "@type" : "Country",
    "name" : "United Kingdom"
  }, {
    "@type" : "Country",
    "name" : "Australia"
  }, {
    "@type" : "Country",
    "name" : "Germany"
  }, {
    "@type" : "Country",
    "name" : "Spain"
  }, {
    "@type" : "Country",
    "name" : "Portugal"
  }, {
    "@type" : "Country",
    "name" : "Brazil"
  }, {
    "@type" : "Country",
    "name" : "Mexico"
  }, {
    "@type" : "Place",
    "name" : "European Economic Area"
  }, {
    "@type" : "Place",
    "name" : "South America"
  }, {
    "@type" : "Country",
    "name" : "South Africa"
  } ],
  "audience" : {
    "@type" : "Audience",
    "audienceType" : "Fitness studios, music schools, swim schools, martial arts academies, youth coding programs, strength training gyms, franchise networks, multi-location activity-based businesses"
  },
  "description" : "Pike13 is scheduling, enrollment, payment, and skill tracking software for activity-based businesses — from single-location studios to multi-location franchise networks. Serving fitness studios, music schools, swim schools, martial arts academies, youth coding programs, and strength training gyms.",
  "featureList" : [ "Scheduling and enrollment for classes, courses, and appointments", "Pre-paid and recurring plans", "Passes and punch cards", "Attendance tracking", "Automated reminder notifications", "Automated waitlist management", "Coupons", "Merchant processing", "Gift cards", "Automated billing and collections", "Child and dependent account linking", "Client communication", "Client app (iOS and Android)", "Staff app (iOS and Android)", "Client kiosk app", "Branded client website", "Basic reporting on clients, staff, and financials", "Insights Dashboard", "Payroll management and staff time tracking (Advanced+)", "Retail (Advanced+)", "Email marketing (Advanced+)", "SMS reminders and messaging (Advanced+)", "Facebook Pixel (Advanced+)", "Zapier integration (Advanced+)", "Digital waivers and custom terms and conditions (Advanced+)", "Embeddable website widgets (Advanced+)", "Room bookings (Advanced+)", "Google Analytics integration (Advanced+)", "Custom reporting powered by Looker (Advanced+)", "Multi-location oversight with reporting (Advanced+)", "Contactless check-in: kiosk, app, and QR codes (Advanced+)", "API access and custom integrations (Premium only)", "Member progress tracking and skill assessments (Premium only)", "Branded client app for iOS and Android (Premium option)", "Custom reports (Premium only)" ],
  "name" : "Pike13",
  "offers" : [ {
    "@type" : "Offer",
    "description" : "For solo operators and small studios. Includes scheduling and enrollment for classes, courses, and appointments; pre-paid and recurring plans; passes and punch cards; attendance tracking; automated reminders and waitlist management; coupons; merchant processing; gift cards; automated billing; family and dependent accounts; client communication; client app, staff app, kiosk app; branded client website; basic reporting; Insights Dashboard. Unlimited staff seats and client profiles. 12-month contract.",
    "name" : "Essential",
    "price" : "139.00",
    "priceCurrency" : "USD",
    "priceSpecification" : {
      "@type" : "PriceSpecification",
      "billingDuration" : "P1M"
    }
  }, {
    "@type" : "Offer",
    "description" : "For growing and multi-location businesses. Everything in Essential plus: multi-location oversight with reporting; payroll management and staff time tracking; digital waivers; custom reporting powered by Looker; email marketing; Facebook Pixel and Google Analytics; room bookings; contactless check-in (kiosk, app, QR codes); SMS reminders and messaging; Zapier integration; embeddable website widgets; retail. 12-month contract.",
    "name" : "Advanced",
    "price" : "195.00",
    "priceCurrency" : "USD",
    "priceSpecification" : {
      "@type" : "PriceSpecification",
      "billingDuration" : "P1M"
    }
  }, {
    "@type" : "Offer",
    "description" : "For franchises and enterprise-level customization. Everything in Advanced plus: API access and custom integrations for enterprise workflows; member progress tracking and skill assessments; branded client app for iOS and Android (available option); custom reports. 12-month contract.",
    "name" : "Premium",
    "price" : "249.00",
    "priceCurrency" : "USD",
    "priceSpecification" : {
      "@type" : "PriceSpecification",
      "billingDuration" : "P1M"
    }
  } ],
  "operatingSystem" : "Web, iOS, Android",
  "publisher" : {
    "@id" : "https://www.pike13.com/#organization"
  },
  "url" : "https://www.pike13.com/"
}
```