--- title: Being transparent is what's best for you description: Two new Front Desk pages to prove our commitment, trust, and transparency to you. Check them out now! image: https://learn.pike13.com/hs-fs/file-3777607057-jpg/blog-files/blog_post.jpg --- 1 min read # Being transparent is what's best for you [![Picture of Jessica](https://learn.pike13.com/hubfs/pike13_logo-144-1aed399311d06d9456a07f2601db554b.png) Jessica ](https://learn.pike13.com/blog/author/jessica) : Updated on February 19, 2020 [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Pike13 News](https://learn.pike13.com/blog/topic/pike13-news) ![Being transparent is what's best for you](https://learn.pike13.com/hs-fs/file-3777607057-jpg/blog-files/blog_post.jpg) We’re excited to launch two new pages on the Pike13 website! Our service is critical to your business—if Pike13 stops working, so do you. It’s important that Pike13 continues to be dependable. Your confidence in our product is non-negotiable. We want everyone to know their business is in good hands with Pike13. That’s why we’ve launched the [Pike13 Trust Center](https://www.pike13.com/status)—to give you complete visibility into the inner workings of Pike13. You can rely on us to keep your business running smoothly day after day, year after year. We stand behind our commitment to our customer. On this page, you can find the current status of Pike13 client sites, payment processing, and APIs. You can also check out past service history. We’ll continue to build out our Trust Center to keep you as informed as possible. [![featured](https://learn.pike13.com/hs-fs/file-3777607077-jpg/blog-files/featured3.jpg?width=1701&height=425&name=featured3.jpg)](https://learn.pike13.com/hs-fs/file-3777607077-jpg/blog-files/featured3.jpg) You don’t have to be a software developer to appreciate the new [Developer Center](https://www.pike13.com/developer-center). It provides clear and comprehensive tools for third parties to build on the Pike13 API. While the API is not new, the page is! The goal is to encourage and entice even more developers to build on top of our platform. What does this mean for you? It means more Pike13 integrations—increasing the range of features, add-ons, apps, and abilities for Pike13 users. Not to mention, customers can use the open APIs to further customize their Pike13 business. Doesn’t sound too bad, huh? Check out these new pages and share your thoughts! - [Tweet](https://twitter.com/share) ### Explore More **Running a Business is Hard—We Make It Easier.** Find expert tips, advice, inspiration, and success stories below. One click and you might binge-read our best insights! ### Posts by Tag - [Business Advisor (160)](https://learn.pike13.com/blog/topic/business-advisor) - [Marketing Tips (125)](https://learn.pike13.com/blog/topic/marketing-tips) - [Pike13 Pro Tips (82)](https://learn.pike13.com/blog/topic/pike13-pro-tips) - [Growth (71)](https://learn.pike13.com/blog/topic/growth) - [Product Updates (58)](https://learn.pike13.com/blog/topic/product-updates) - [Pike13 News (50)](https://learn.pike13.com/blog/topic/pike13-news) - [Client Retention (43)](https://learn.pike13.com/blog/topic/client-retention) - [Competitive Advantage (36)](https://learn.pike13.com/blog/topic/competitive-advantage) - [Inside Pike13 (36)](https://learn.pike13.com/blog/topic/inside-pike13) - [Productivity (31)](https://learn.pike13.com/blog/topic/productivity) - [Finance (27)](https://learn.pike13.com/blog/topic/finance) - [Staffing (23)](https://learn.pike13.com/blog/topic/staffing) - [Customer Stories (22)](https://learn.pike13.com/blog/topic/customer-stories) - [Fitness (6)](https://learn.pike13.com/blog/topic/fitness) - [Press Release (6)](https://learn.pike13.com/blog/topic/press-release) - [Client Story (2)](https://learn.pike13.com/blog/topic/client-story) - [Music and Dance (2)](https://learn.pike13.com/blog/topic/music-and-dance) - [Events (1)](https://learn.pike13.com/blog/topic/events) - [Financial Stability (1)](https://learn.pike13.com/blog/topic/financial-stability) - [Kids' Activities (1)](https://learn.pike13.com/blog/topic/kids-activities) - [Podcast (1)](https://learn.pike13.com/blog/topic/front-desk-podast) - [Skill Tracking (1)](https://learn.pike13.com/blog/topic/skill-tracking) - [Webinars and Hangouts (1)](https://learn.pike13.com/blog/topic/webinars-and-hangouts) - [sports club management (1)](https://learn.pike13.com/blog/topic/sports-club-management) - [sports club mobile apps (1)](https://learn.pike13.com/blog/topic/sports-club-mobile-apps) - [sports club reporting (1)](https://learn.pike13.com/blog/topic/sports-club-reporting) [See All](https://learn.pike13.com/blog/transparent-for-you/#) [![The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/hubfs/giftcardblog%20banner.png) ](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) #### [The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) [The Pike13 Team](https://learn.pike13.com/blog/author/the-pike13-team): Apr 06, 2026 The Overlooked Opportunity Most studio owners spend their energy filling classes and booking appointments. That’s the core revenue, so it makes... [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Financial Stability](https://learn.pike13.com/blog/topic/financial-stability) [Read More](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) [![Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/hubfs/Assets%20-%20Unorganized/Unorganized%20-%20images/Blog%20-%20Other/data-security.jpg) ](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) #### [Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) [Kaina](https://learn.pike13.com/blog/author/kaina): Apr 06, 2026 Protect your business and client data from unauthorized access with multi-factor authentication—a critical security layer that goes beyond passwords... [Read More](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) [![Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/hubfs/Blog%20post%20header.png) ](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) #### [Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) ![Picture of Monica B.](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Monica B.](https://learn.pike13.com/blog/author/monica-b): Jul 20, 2023 Whether you run a fitness studio, yoga center, or any other membership-based business, managing registrations, payments, and customer data can be... [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Read More](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) [![Two-Way Sync Pike13 Contacts With 200+ Other Apps Using PieSync](https://learn.pike13.com/hubfs/Partners%20and%20Integrations/PieSync/piesync-webpage-featured-image.png) ](https://learn.pike13.com/blog/two-way-sync-pike13-contacts-with-200-other-apps-using-piesync) #### [Two-Way Sync Pike13 Contacts With 200+ Other Apps Using PieSync](https://learn.pike13.com/blog/two-way-sync-pike13-contacts-with-200-other-apps-using-piesync) ![Picture of Katie Zacharkiw](https://app.hubspot.com/settings/avatar/b801dd245b9f42f681cce05b96c47e3d) [Katie Zacharkiw](https://learn.pike13.com/blog/author/katie-zacharkiw) : Apr 16, 2020 Pike13 is pleased to announce a new partnership with PieSync. One of the highest-reviewed iPaaS in the market, PieSync allows you to control the way... [Business Advisor](https://learn.pike13.com/blog/topic/business-advisor) [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Marketing Tips](https://learn.pike13.com/blog/topic/marketing-tips) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Productivity](https://learn.pike13.com/blog/topic/productivity) [Pike13 News](https://learn.pike13.com/blog/topic/pike13-news) [Read More](https://learn.pike13.com/blog/two-way-sync-pike13-contacts-with-200-other-apps-using-piesync) [![Tools for Retention: A New Partnership With TRP](https://learn.pike13.com/hubfs/Screen%20Shot%202018-08-29%20at%209.15.29%20AM.png) ](https://learn.pike13.com/blog/trp_partnership) #### [Tools for Retention: A New Partnership With TRP](https://learn.pike13.com/blog/trp_partnership) ![Picture of Nolie MacDonald](https://app.hubspot.com/settings/avatar/09f46196681bc2c3444fb671603ffc2c) [Nolie MacDonald](https://learn.pike13.com/blog/author/nolie-macdonald) : Sep 04, 2018 The Retention People (TRP) now integrate with Pike13 software offering easy tracking of your Net Promoter Score® (NPS) through their Insight product.... [Business Advisor](https://learn.pike13.com/blog/topic/business-advisor) [Marketing Tips](https://learn.pike13.com/blog/topic/marketing-tips) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Pike13 News](https://learn.pike13.com/blog/topic/pike13-news) [Read More](https://learn.pike13.com/blog/trp_partnership) [![Introducing Pike13's Premium Reporting Powered by Looker](https://learn.pike13.com/hubfs/Premium%20Reporting%20Powered%20by%20Looker/Premium%20Reporting%20by%20Looker%20Enrollments%20Dashboard.png) ](https://learn.pike13.com/blog/introducing-pike13s-premium-reporting-powered-by-looker) #### [Introducing Pike13's Premium Reporting Powered by Looker](https://learn.pike13.com/blog/introducing-pike13s-premium-reporting-powered-by-looker) ![Picture of Nolie MacDonald](https://app.hubspot.com/settings/avatar/09f46196681bc2c3444fb671603ffc2c) [Nolie MacDonald](https://learn.pike13.com/blog/author/nolie-macdonald) : Oct 01, 2019 Pike13 has integrated with Looker to bring you the best reporting option on the market. Pike13's Premium Reporting Powered by Looker helps businesses... [Inside Pike13](https://learn.pike13.com/blog/topic/inside-pike13) [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Pike13 News](https://learn.pike13.com/blog/topic/pike13-news) [Read More](https://learn.pike13.com/blog/introducing-pike13s-premium-reporting-powered-by-looker) ![](https://px.ads.linkedin.com/collect/?pid=7046634&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Jessica", "url" : "https://learn.pike13.com/blog/author/jessica" }, "dateModified" : "2020-02-19T18:24:42.616Z", "datePublished" : "2015-11-19T16:00:33.000Z", "headline" : "Being transparent is what's best for you", "image" : [ "https://learn.pike13.com/hs-fs/file-3777607057-jpg/blog-files/blog_post.jpg" ], "mainEntityOfPage" : { "@id" : "https://learn.pike13.com/blog/transparent-for-you/", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://learn.pike13.com/hubfs/p13-logo-600px.png" }, "name" : "Pike, Inc." } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Seattle", "addressRegion" : "WA", "postalCode" : "98122", "streetAddress" : "1221 East Pike Suite 200" }, "email" : "sales@pike13.com", "foundingDate" : "2011", "logo" : "https://www.pike13.com/hs-fs/hubfs/Assets%20-%20Unorganized/Organizing%20-%20In%20Use/Pike13%20Logo%20PNG.png?width=3000&height=790&name=Pike13%20Logo%20PNG.png", "name" : "Pike13", "parentOrganization" : { "@type" : "Organization", "name" : "Jonas Software" }, "sameAs" : [ "https://www.facebook.com/gopike13", "https://twitter.com/gopike13", "https://www.linkedin.com/company/gopike13", "https://www.instagram.com/gopike13/" ], "telephone" : "(855) 417-7120", "url" : "https://www.pike13.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "BusinessApplication", "applicationSubCategory" : "Scheduling Software, Franchise Management Software, Skill Tracking Software", "areaServed" : [ { "@type" : "Country", "name" : "United States" }, { "@type" : "Country", "name" : "Canada" }, { "@type" : "Country", "name" : "United Kingdom" }, { "@type" : "Country", "name" : "Australia" }, { "@type" : "Country", "name" : "Germany" }, { "@type" : "Country", "name" : "Spain" }, { "@type" : "Country", "name" : "Portugal" }, { "@type" : "Country", "name" : "Brazil" }, { "@type" : "Country", "name" : "Mexico" }, { "@type" : "Place", "name" : "European Economic Area" }, { "@type" : "Place", "name" : "South America" }, { "@type" : "Country", "name" : "South Africa" } ], "audience" : { "@type" : "Audience", "audienceType" : "Fitness studios, music schools, swim schools, martial arts academies, youth coding programs, strength training gyms, franchise networks, multi-location activity-based businesses" }, "description" : "Pike13 is scheduling, enrollment, payment, and skill tracking software for activity-based businesses — from single-location studios to multi-location franchise networks. Serving fitness studios, music schools, swim schools, martial arts academies, youth coding programs, and strength training gyms.", "featureList" : [ "Scheduling and enrollment for classes, courses, and appointments", "Pre-paid and recurring plans", "Passes and punch cards", "Attendance tracking", "Automated reminder notifications", "Automated waitlist management", "Coupons", "Merchant processing", "Gift cards", "Automated billing and collections", "Child and dependent account linking", "Client communication", "Client app (iOS and Android)", "Staff app (iOS and Android)", "Client kiosk app", "Branded client website", "Basic reporting on clients, staff, and financials", "Insights Dashboard", "Payroll management and staff time tracking (Advanced+)", "Retail (Advanced+)", "Email marketing (Advanced+)", "SMS reminders and messaging (Advanced+)", "Facebook Pixel (Advanced+)", "Zapier integration (Advanced+)", "Digital waivers and custom terms and conditions (Advanced+)", "Embeddable website widgets (Advanced+)", "Room bookings (Advanced+)", "Google Analytics integration (Advanced+)", "Custom reporting powered by Looker (Advanced+)", "Multi-location oversight with reporting (Advanced+)", "Contactless check-in: kiosk, app, and QR codes (Advanced+)", "API access and custom integrations (Premium only)", "Member progress tracking and skill assessments (Premium only)", "Branded client app for iOS and Android (Premium option)", "Custom reports (Premium only)" ], "name" : "Pike13", "offers" : [ { "@type" : "Offer", "description" : "For solo operators and small studios. Includes scheduling and enrollment for classes, courses, and appointments; pre-paid and recurring plans; passes and punch cards; attendance tracking; automated reminders and waitlist management; coupons; merchant processing; gift cards; automated billing; family and dependent accounts; client communication; client app, staff app, kiosk app; branded client website; basic reporting; Insights Dashboard. Unlimited staff seats and client profiles. 12-month contract.", "name" : "Essential", "price" : "139.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } }, { "@type" : "Offer", "description" : "For growing and multi-location businesses. Everything in Essential plus: multi-location oversight with reporting; payroll management and staff time tracking; digital waivers; custom reporting powered by Looker; email marketing; Facebook Pixel and Google Analytics; room bookings; contactless check-in (kiosk, app, QR codes); SMS reminders and messaging; Zapier integration; embeddable website widgets; retail. 12-month contract.", "name" : "Advanced", "price" : "195.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } }, { "@type" : "Offer", "description" : "For franchises and enterprise-level customization. Everything in Advanced plus: API access and custom integrations for enterprise workflows; member progress tracking and skill assessments; branded client app for iOS and Android (available option); custom reports. 12-month contract.", "name" : "Premium", "price" : "249.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } } ], "operatingSystem" : "Web, iOS, Android", "publisher" : { "@id" : "https://www.pike13.com/#organization" }, "url" : "https://www.pike13.com/" } ```