--- title: Changes to client registration and custom fields description: Changes to client registration and custom fields image: https://learn.pike13.com/hubfs/FrontDesk-Jan2016/record-bg-3ed570a9ecc0f89e09b34557f4833d49.jpg --- 1 min read # Changes to client registration and custom fields [![Picture of Travis Isaacs](https://learn.pike13.com/hubfs/pike13_logo-144-1aed399311d06d9456a07f2601db554b.png) Travis Isaacs ](https://learn.pike13.com/blog/author/travis-isaacs) : Updated on February 19, 2020 [Product Updates](https://learn.pike13.com/blog/topic/product-updates) ![Changes to client registration and custom fields](https://learn.pike13.com/hubfs/FrontDesk-Jan2016/record-bg-3ed570a9ecc0f89e09b34557f4833d49.jpg)   Does your business mostly serve children, or are your clients primarily adults? Your answer makes a difference in the way that your clients sign up on your Pike13 website. Take a dance studio for children as an example. It will likely want to collect shoe size info for eachchild at signup but not for the adult managing the dependent’s account. On the other hand, a dance studio that serves only adults has no need for dependent signup and will probably want to turn it off completely. Whether your business focuses on adults and children, adults only, or adults signing up their children (or group leaders signing up group members), we used to treat every client signing up with your Pike13 business the same way. Now, based on the types of clients you serve, you can customize how your clients sign up and the information you collect from them. To make sure your client signup experience is just the way you want it, after configuring client signup you can take it for a test drive before you release it to your clients—no need to create a throwaway account—and then come back and refine it if it needs tweaking. ### Changing the client signup form To get started, at the top of any Pike13 page go to Settings > Advanced Settings > Client Signup, and under What types of clients does your business need to sign up?, click or tap Edit. From there, it’s straightforward—just choose the signup process that best suits your business and your clients: ![Image of Front Desk client signup options](https://learn.pike13.com/hs-fs/file-3773765188-png/blog-files/screen20shot202013-11-0420at209.48.5620am.png?width=620&height=272&name=screen20shot202013-11-0420at209.48.5620am.png) We’ve also made it easier to customize the type of information you collect during client signup, giving you the flexibility to require different info from dependents, adults, and staff. - [Tweet](https://twitter.com/share) ### Explore More **Running a Business is Hard—We Make It Easier.** Find expert tips, advice, inspiration, and success stories below. One click and you might binge-read our best insights! ### Posts by Tag - [Business Advisor (160)](https://learn.pike13.com/blog/topic/business-advisor) - [Marketing Tips (125)](https://learn.pike13.com/blog/topic/marketing-tips) - [Pike13 Pro Tips (82)](https://learn.pike13.com/blog/topic/pike13-pro-tips) - [Growth (71)](https://learn.pike13.com/blog/topic/growth) - [Product Updates (58)](https://learn.pike13.com/blog/topic/product-updates) - [Pike13 News (50)](https://learn.pike13.com/blog/topic/pike13-news) - [Client Retention (43)](https://learn.pike13.com/blog/topic/client-retention) - [Competitive Advantage (36)](https://learn.pike13.com/blog/topic/competitive-advantage) - [Inside Pike13 (36)](https://learn.pike13.com/blog/topic/inside-pike13) - [Productivity (31)](https://learn.pike13.com/blog/topic/productivity) - [Finance (27)](https://learn.pike13.com/blog/topic/finance) - [Staffing (23)](https://learn.pike13.com/blog/topic/staffing) - [Customer Stories (22)](https://learn.pike13.com/blog/topic/customer-stories) - [Fitness (6)](https://learn.pike13.com/blog/topic/fitness) - [Press Release (6)](https://learn.pike13.com/blog/topic/press-release) - [Client Story (2)](https://learn.pike13.com/blog/topic/client-story) - [Music and Dance (2)](https://learn.pike13.com/blog/topic/music-and-dance) - [Events (1)](https://learn.pike13.com/blog/topic/events) - [Financial Stability (1)](https://learn.pike13.com/blog/topic/financial-stability) - [Kids' Activities (1)](https://learn.pike13.com/blog/topic/kids-activities) - [Podcast (1)](https://learn.pike13.com/blog/topic/front-desk-podast) - [Skill Tracking (1)](https://learn.pike13.com/blog/topic/skill-tracking) - [Webinars and Hangouts (1)](https://learn.pike13.com/blog/topic/webinars-and-hangouts) - [sports club management (1)](https://learn.pike13.com/blog/topic/sports-club-management) - [sports club mobile apps (1)](https://learn.pike13.com/blog/topic/sports-club-mobile-apps) - [sports club reporting (1)](https://learn.pike13.com/blog/topic/sports-club-reporting) [See All](https://learn.pike13.com/blog/changes-to-client-registration-and-custom-fields/#) [![The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/hubfs/giftcardblog%20banner.png) ](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) #### [The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) [The Pike13 Team](https://learn.pike13.com/blog/author/the-pike13-team): Apr 06, 2026 The Overlooked Opportunity Most studio owners spend their energy filling classes and booking appointments. That’s the core revenue, so it makes... [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Financial Stability](https://learn.pike13.com/blog/topic/financial-stability) [Read More](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) [![Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/hubfs/Assets%20-%20Unorganized/Unorganized%20-%20images/Blog%20-%20Other/data-security.jpg) ](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) #### [Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) [Kaina](https://learn.pike13.com/blog/author/kaina): Apr 06, 2026 Protect your business and client data from unauthorized access with multi-factor authentication—a critical security layer that goes beyond passwords... [Read More](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) [![Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/hubfs/Blog%20post%20header.png) ](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) #### [Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) ![Picture of Monica B.](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Monica B.](https://learn.pike13.com/blog/author/monica-b): Jul 20, 2023 Whether you run a fitness studio, yoga center, or any other membership-based business, managing registrations, payments, and customer data can be... [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Read More](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) [![Increase Client Retention by Tracking Member Changes](https://learn.pike13.com/hubfs/Images/Pike13%20Product%20Images/Premium%20Reporting%20Powered%20by%20Looker/looker-member-changes-navigation.png) ](https://learn.pike13.com/blog/increase-client-retention-by-tracking-member-changes) #### [Increase Client Retention by Tracking Member Changes](https://learn.pike13.com/blog/increase-client-retention-by-tracking-member-changes) ![Picture of Rui Zhang](https://learn.pike13.com/hs-fs/hubfs/Images/Pike13%20Employee%20Headshots/rui-zhang.png?width=30&name=rui-zhang.png) [Rui Zhang](https://learn.pike13.com/blog/author/rui-zhang) : Nov 07, 2019 Client retention rate is one of the best measures of business health. Loyal clients mean fewer dollars spent on marketing efforts, increased personal... [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Client Retention](https://learn.pike13.com/blog/topic/client-retention) [Read More](https://learn.pike13.com/blog/increase-client-retention-by-tracking-member-changes) [![New! Enhanced Notes Visibility Allows Easy Sharing of Links to Online Class Locations](https://learn.pike13.com/hubfs/Graphics/Product%20Graphics/enhanced-notes-visibility-blog-banner.png) ](https://learn.pike13.com/blog/new-enhanced-notes-visibility-allows-easy-sharing-of-links-to-online-class-locations) #### [New! Enhanced Notes Visibility Allows Easy Sharing of Links to Online Class Locations](https://learn.pike13.com/blog/new-enhanced-notes-visibility-allows-easy-sharing-of-links-to-online-class-locations) ![Picture of Katie Zacharkiw](https://app.hubspot.com/settings/avatar/b801dd245b9f42f681cce05b96c47e3d) [Katie Zacharkiw](https://learn.pike13.com/blog/author/katie-zacharkiw) : Mar 19, 2020 In response to COVID-19 policies that are temporarily closing our customers’ facilities around the world, Pike13 will be rolling out new features and... [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Read More](https://learn.pike13.com/blog/new-enhanced-notes-visibility-allows-easy-sharing-of-links-to-online-class-locations) [![Update on the Pike13 iOS Staff App](https://learn.pike13.com/hs-fs/file-3773767178-png/blog-files/1231528_595631167154568_1697195868_n.png) ](https://learn.pike13.com/blog/update-on-front-desk-ios-staff-app/) #### [Update on the Pike13 iOS Staff App](https://learn.pike13.com/blog/update-on-front-desk-ios-staff-app/) ![Picture of Travis Isaacs](https://learn.pike13.com/hs-fs/hubfs/pike13_logo-144-1aed399311d06d9456a07f2601db554b.png?width=30&name=pike13_logo-144-1aed399311d06d9456a07f2601db554b.png) [Travis Isaacs](https://learn.pike13.com/blog/author/travis-isaacs) : Dec 03, 2013 Some of our customers are reporting that the latest version of the Pike13 Staff App is immediately crashing upon launch. Fixing the issue and getting... [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Read More](https://learn.pike13.com/blog/update-on-front-desk-ios-staff-app/) ![](https://px.ads.linkedin.com/collect/?pid=7046634&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Travis Isaacs", "url" : "https://learn.pike13.com/blog/author/travis-isaacs" }, "dateModified" : "2020-02-19T19:08:39.500Z", "datePublished" : "2013-11-04T06:55:03.000Z", "headline" : "Changes to client registration and custom fields", "image" : [ "https://learn.pike13.com/hubfs/FrontDesk-Jan2016/record-bg-3ed570a9ecc0f89e09b34557f4833d49.jpg" ], "mainEntityOfPage" : { "@id" : "https://learn.pike13.com/blog/changes-to-client-registration-and-custom-fields/", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://learn.pike13.com/hubfs/p13-logo-600px.png" }, "name" : "Pike, Inc." } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Seattle", "addressRegion" : "WA", "postalCode" : "98122", "streetAddress" : "1221 East Pike Suite 200" }, "email" : "sales@pike13.com", "foundingDate" : "2011", "logo" : "https://www.pike13.com/hs-fs/hubfs/Assets%20-%20Unorganized/Organizing%20-%20In%20Use/Pike13%20Logo%20PNG.png?width=3000&height=790&name=Pike13%20Logo%20PNG.png", "name" : "Pike13", "parentOrganization" : { "@type" : "Organization", "name" : "Jonas Software" }, "sameAs" : [ "https://www.facebook.com/gopike13", "https://twitter.com/gopike13", "https://www.linkedin.com/company/gopike13", "https://www.instagram.com/gopike13/" ], "telephone" : "(855) 417-7120", "url" : "https://www.pike13.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "BusinessApplication", "applicationSubCategory" : "Scheduling Software, Franchise Management Software, Skill Tracking Software", "areaServed" : [ { "@type" : "Country", "name" : "United States" }, { "@type" : "Country", "name" : "Canada" }, { "@type" : "Country", "name" : "United Kingdom" }, { "@type" : "Country", "name" : "Australia" }, { "@type" : "Country", "name" : "Germany" }, { "@type" : "Country", "name" : "Spain" }, { "@type" : "Country", "name" : "Portugal" }, { "@type" : "Country", "name" : "Brazil" }, { "@type" : "Country", "name" : "Mexico" }, { "@type" : "Place", "name" : "European Economic Area" }, { "@type" : "Place", "name" : "South America" }, { "@type" : "Country", "name" : "South Africa" } ], "audience" : { "@type" : "Audience", "audienceType" : "Fitness studios, music schools, swim schools, martial arts academies, youth coding programs, strength training gyms, franchise networks, multi-location activity-based businesses" }, "description" : "Pike13 is scheduling, enrollment, payment, and skill tracking software for activity-based businesses — from single-location studios to multi-location franchise networks. Serving fitness studios, music schools, swim schools, martial arts academies, youth coding programs, and strength training gyms.", "featureList" : [ "Scheduling and enrollment for classes, courses, and appointments", "Pre-paid and recurring plans", "Passes and punch cards", "Attendance tracking", "Automated reminder notifications", "Automated waitlist management", "Coupons", "Merchant processing", "Gift cards", "Automated billing and collections", "Child and dependent account linking", "Client communication", "Client app (iOS and Android)", "Staff app (iOS and Android)", "Client kiosk app", "Branded client website", "Basic reporting on clients, staff, and financials", "Insights Dashboard", "Payroll management and staff time tracking (Advanced+)", "Retail (Advanced+)", "Email marketing (Advanced+)", "SMS reminders and messaging (Advanced+)", "Facebook Pixel (Advanced+)", "Zapier integration (Advanced+)", "Digital waivers and custom terms and conditions (Advanced+)", "Embeddable website widgets (Advanced+)", "Room bookings (Advanced+)", "Google Analytics integration (Advanced+)", "Custom reporting powered by Looker (Advanced+)", "Multi-location oversight with reporting (Advanced+)", "Contactless check-in: kiosk, app, and QR codes (Advanced+)", "API access and custom integrations (Premium only)", "Member progress tracking and skill assessments (Premium only)", "Branded client app for iOS and Android (Premium option)", "Custom reports (Premium only)" ], "name" : "Pike13", "offers" : [ { "@type" : "Offer", "description" : "For solo operators and small studios. Includes scheduling and enrollment for classes, courses, and appointments; pre-paid and recurring plans; passes and punch cards; attendance tracking; automated reminders and waitlist management; coupons; merchant processing; gift cards; automated billing; family and dependent accounts; client communication; client app, staff app, kiosk app; branded client website; basic reporting; Insights Dashboard. Unlimited staff seats and client profiles. 12-month contract.", "name" : "Essential", "price" : "139.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } }, { "@type" : "Offer", "description" : "For growing and multi-location businesses. Everything in Essential plus: multi-location oversight with reporting; payroll management and staff time tracking; digital waivers; custom reporting powered by Looker; email marketing; Facebook Pixel and Google Analytics; room bookings; contactless check-in (kiosk, app, QR codes); SMS reminders and messaging; Zapier integration; embeddable website widgets; retail. 12-month contract.", "name" : "Advanced", "price" : "195.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } }, { "@type" : "Offer", "description" : "For franchises and enterprise-level customization. Everything in Advanced plus: API access and custom integrations for enterprise workflows; member progress tracking and skill assessments; branded client app for iOS and Android (available option); custom reports. 12-month contract.", "name" : "Premium", "price" : "249.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } } ], "operatingSystem" : "Web, iOS, Android", "publisher" : { "@id" : "https://www.pike13.com/#organization" }, "url" : "https://www.pike13.com/" } ```