--- title: Update on the Pike13 iOS Staff App description: Update on Front Desk iOS Staff App image: https://learn.pike13.com/hs-fs/file-3773767178-png/blog-files/1231528_595631167154568_1697195868_n.png --- # Update on the Pike13 iOS Staff App [![Picture of Travis Isaacs](https://learn.pike13.com/hubfs/pike13_logo-144-1aed399311d06d9456a07f2601db554b.png) Travis Isaacs ](https://learn.pike13.com/blog/author/travis-isaacs) : Updated on July 31, 2017 [Product Updates](https://learn.pike13.com/blog/topic/product-updates) ![Update on the Pike13 iOS Staff App](https://learn.pike13.com/hs-fs/file-3773767178-png/blog-files/1231528_595631167154568_1697195868_n.png) ![D1 client kiosk](https://learn.pike13.com/hs-fs/file-3773767178-png/blog-files/1231528_595631167154568_1697195868_n.png?width=263&name=1231528_595631167154568_1697195868_n.png)Some of our customers are reporting that the latest version of the Pike13 Staff App is immediately crashing upon launch. Fixing the issue and getting a new version in the app store is our top priority. In the meantime, you can accomplish any Pike13 task anytime on your iPad, iPhone, or iPod Touch from a web browser (like Safari, Chrome, or Firefox). Just go to your Pike13 business at pike13.com and sign in to your account. - [Tweet](https://twitter.com/share) ### Explore More **Running a Business is Hard—We Make It Easier.** Find expert tips, advice, inspiration, and success stories below. One click and you might binge-read our best insights! ### Posts by Tag - [Business Advisor (160)](https://learn.pike13.com/blog/topic/business-advisor) - [Marketing Tips (125)](https://learn.pike13.com/blog/topic/marketing-tips) - [Pike13 Pro Tips (82)](https://learn.pike13.com/blog/topic/pike13-pro-tips) - [Growth (71)](https://learn.pike13.com/blog/topic/growth) - [Product Updates (58)](https://learn.pike13.com/blog/topic/product-updates) - [Pike13 News (50)](https://learn.pike13.com/blog/topic/pike13-news) - [Client Retention (43)](https://learn.pike13.com/blog/topic/client-retention) - [Competitive Advantage (36)](https://learn.pike13.com/blog/topic/competitive-advantage) - [Inside Pike13 (36)](https://learn.pike13.com/blog/topic/inside-pike13) - [Productivity (31)](https://learn.pike13.com/blog/topic/productivity) - [Finance (27)](https://learn.pike13.com/blog/topic/finance) - [Staffing (23)](https://learn.pike13.com/blog/topic/staffing) - [Customer Stories (22)](https://learn.pike13.com/blog/topic/customer-stories) - [Fitness (6)](https://learn.pike13.com/blog/topic/fitness) - [Press Release (6)](https://learn.pike13.com/blog/topic/press-release) - [Client Story (2)](https://learn.pike13.com/blog/topic/client-story) - [Music and Dance (2)](https://learn.pike13.com/blog/topic/music-and-dance) - [Events (1)](https://learn.pike13.com/blog/topic/events) - [Financial Stability (1)](https://learn.pike13.com/blog/topic/financial-stability) - [Kids' Activities (1)](https://learn.pike13.com/blog/topic/kids-activities) - [Podcast (1)](https://learn.pike13.com/blog/topic/front-desk-podast) - [Skill Tracking (1)](https://learn.pike13.com/blog/topic/skill-tracking) - [Webinars and Hangouts (1)](https://learn.pike13.com/blog/topic/webinars-and-hangouts) - [sports club management (1)](https://learn.pike13.com/blog/topic/sports-club-management) - [sports club mobile apps (1)](https://learn.pike13.com/blog/topic/sports-club-mobile-apps) - [sports club reporting (1)](https://learn.pike13.com/blog/topic/sports-club-reporting) [See All](https://learn.pike13.com/blog/update-on-front-desk-ios-staff-app/#) [![The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/hubfs/giftcardblog%20banner.png) ](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) #### [The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) [The Pike13 Team](https://learn.pike13.com/blog/author/the-pike13-team): Apr 06, 2026 The Overlooked Opportunity Most studio owners spend their energy filling classes and booking appointments. That’s the core revenue, so it makes... [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Financial Stability](https://learn.pike13.com/blog/topic/financial-stability) [Read More](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line) [![Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/hubfs/Assets%20-%20Unorganized/Unorganized%20-%20images/Blog%20-%20Other/data-security.jpg) ](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) #### [Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) [Kaina](https://learn.pike13.com/blog/author/kaina): Apr 06, 2026 Protect your business and client data from unauthorized access with multi-factor authentication—a critical security layer that goes beyond passwords... [Read More](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security) [![Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/hubfs/Blog%20post%20header.png) ](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) #### [Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) ![Picture of Monica B.](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Monica B.](https://learn.pike13.com/blog/author/monica-b): Jul 20, 2023 Whether you run a fitness studio, yoga center, or any other membership-based business, managing registrations, payments, and customer data can be... [Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Read More](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination) [![Coming Friday to Pike13](https://learn.pike13.com/hs-fs/file-3773763698-jpg/blog-files/preview_schedule-1024x734.jpg) ](https://learn.pike13.com/blog/coming-near-you/) #### [Coming Friday to Pike13](https://learn.pike13.com/blog/coming-near-you/) ![Picture of Travis Isaacs](https://learn.pike13.com/hs-fs/hubfs/pike13_logo-144-1aed399311d06d9456a07f2601db554b.png?width=30&name=pike13_logo-144-1aed399311d06d9456a07f2601db554b.png) [Travis Isaacs](https://learn.pike13.com/blog/author/travis-isaacs) : Aug 07, 2013 We don't like surprises, and we bet you don't either, so here's a preview... When you log into your Pike13 on Friday, August 9th, things are going to... [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Read More](https://learn.pike13.com/blog/coming-near-you/) [![Pike13 Partnered with Perkville for Rewards Program](https://learn.pike13.com/hubfs/images/partners/Perkville/Perkville-logo1.png) ](https://learn.pike13.com/blog/pike13-partnered-with-perkville-for-rewards-program) #### [Pike13 Partnered with Perkville for Rewards Program](https://learn.pike13.com/blog/pike13-partnered-with-perkville-for-rewards-program) ![Picture of Nolie MacDonald](https://app.hubspot.com/settings/avatar/09f46196681bc2c3444fb671603ffc2c) [Nolie MacDonald](https://learn.pike13.com/blog/author/nolie-macdonald) : Feb 28, 2019 Pike13 partnered with Perkville to offer seamless integration for reward points. With Perkville you will be able to customize rewards for purchase... [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Pike13 News](https://learn.pike13.com/blog/topic/pike13-news) [Read More](https://learn.pike13.com/blog/pike13-partnered-with-perkville-for-rewards-program) [![The Wait is Over: Announcing Waitlists in Pike13](https://learn.pike13.com/hubfs/FrontDesk-Jan2016/record-bg-3ed570a9ecc0f89e09b34557f4833d49.jpg) ](https://learn.pike13.com/blog/waitlist-launch/) #### [The Wait is Over: Announcing Waitlists in Pike13](https://learn.pike13.com/blog/waitlist-launch/) ![Picture of Jessica](https://learn.pike13.com/hs-fs/hubfs/pike13_logo-144-1aed399311d06d9456a07f2601db554b.png?width=30&name=pike13_logo-144-1aed399311d06d9456a07f2601db554b.png) [Jessica](https://learn.pike13.com/blog/author/jessica) : Aug 13, 2015 Announcing the release of waitlists in Pike13 At your business, you may have in-demand classes that fill quickly. Like any smart business person,... [Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Pike13 Pro Tips](https://learn.pike13.com/blog/topic/pike13-pro-tips) [Read More](https://learn.pike13.com/blog/waitlist-launch/) ![](https://px.ads.linkedin.com/collect/?pid=7046634&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Travis Isaacs", "url" : "https://learn.pike13.com/blog/author/travis-isaacs" }, "datePublished" : "2013-12-03T08:34:15.000Z", "headline" : "Update on the Pike13 iOS Staff App", "image" : [ "https://learn.pike13.com/hs-fs/file-3773767178-png/blog-files/1231528_595631167154568_1697195868_n.png" ], "mainEntityOfPage" : { "@id" : "https://learn.pike13.com/blog/update-on-front-desk-ios-staff-app/", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://learn.pike13.com/hubfs/p13-logo-600px.png" }, "name" : "Pike, Inc." } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Seattle", "addressRegion" : "WA", "postalCode" : "98122", "streetAddress" : "1221 East Pike Suite 200" }, "email" : "sales@pike13.com", "foundingDate" : "2011", "logo" : "https://www.pike13.com/hs-fs/hubfs/Assets%20-%20Unorganized/Organizing%20-%20In%20Use/Pike13%20Logo%20PNG.png?width=3000&height=790&name=Pike13%20Logo%20PNG.png", "name" : "Pike13", "parentOrganization" : { "@type" : "Organization", "name" : "Jonas Software" }, "sameAs" : [ "https://www.facebook.com/gopike13", "https://twitter.com/gopike13", "https://www.linkedin.com/company/gopike13", "https://www.instagram.com/gopike13/" ], "telephone" : "(855) 417-7120", "url" : "https://www.pike13.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "BusinessApplication", "applicationSubCategory" : "Scheduling Software, Franchise Management Software, Skill Tracking Software", "areaServed" : [ { "@type" : "Country", "name" : "United States" }, { "@type" : "Country", "name" : "Canada" }, { "@type" : "Country", "name" : "United Kingdom" }, { "@type" : "Country", "name" : "Australia" }, { "@type" : "Country", "name" : "Germany" }, { "@type" : "Country", "name" : "Spain" }, { "@type" : "Country", "name" : "Portugal" }, { "@type" : "Country", "name" : "Brazil" }, { "@type" : "Country", "name" : "Mexico" }, { "@type" : "Place", "name" : "European Economic Area" }, { "@type" : "Place", "name" : "South America" }, { "@type" : "Country", "name" : "South Africa" } ], "audience" : { "@type" : "Audience", "audienceType" : "Fitness studios, music schools, swim schools, martial arts academies, youth coding programs, strength training gyms, franchise networks, multi-location activity-based businesses" }, "description" : "Pike13 is scheduling, enrollment, payment, and skill tracking software for activity-based businesses — from single-location studios to multi-location franchise networks. Serving fitness studios, music schools, swim schools, martial arts academies, youth coding programs, and strength training gyms.", "featureList" : [ "Scheduling and enrollment for classes, courses, and appointments", "Pre-paid and recurring plans", "Passes and punch cards", "Attendance tracking", "Automated reminder notifications", "Automated waitlist management", "Coupons", "Merchant processing", "Gift cards", "Automated billing and collections", "Child and dependent account linking", "Client communication", "Client app (iOS and Android)", "Staff app (iOS and Android)", "Client kiosk app", "Branded client website", "Basic reporting on clients, staff, and financials", "Insights Dashboard", "Payroll management and staff time tracking (Advanced+)", "Retail (Advanced+)", "Email marketing (Advanced+)", "SMS reminders and messaging (Advanced+)", "Facebook Pixel (Advanced+)", "Zapier integration (Advanced+)", "Digital waivers and custom terms and conditions (Advanced+)", "Embeddable website widgets (Advanced+)", "Room bookings (Advanced+)", "Google Analytics integration (Advanced+)", "Custom reporting powered by Looker (Advanced+)", "Multi-location oversight with reporting (Advanced+)", "Contactless check-in: kiosk, app, and QR codes (Advanced+)", "API access and custom integrations (Premium only)", "Member progress tracking and skill assessments (Premium only)", "Branded client app for iOS and Android (Premium option)", "Custom reports (Premium only)" ], "name" : "Pike13", "offers" : [ { "@type" : "Offer", "description" : "For solo operators and small studios. Includes scheduling and enrollment for classes, courses, and appointments; pre-paid and recurring plans; passes and punch cards; attendance tracking; automated reminders and waitlist management; coupons; merchant processing; gift cards; automated billing; family and dependent accounts; client communication; client app, staff app, kiosk app; branded client website; basic reporting; Insights Dashboard. Unlimited staff seats and client profiles. 12-month contract.", "name" : "Essential", "price" : "139.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } }, { "@type" : "Offer", "description" : "For growing and multi-location businesses. 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Everything in Advanced plus: API access and custom integrations for enterprise workflows; member progress tracking and skill assessments; branded client app for iOS and Android (available option); custom reports. 12-month contract.", "name" : "Premium", "price" : "249.00", "priceCurrency" : "USD", "priceSpecification" : { "@type" : "PriceSpecification", "billingDuration" : "P1M" } } ], "operatingSystem" : "Web, iOS, Android", "publisher" : { "@id" : "https://www.pike13.com/#organization" }, "url" : "https://www.pike13.com/" } ```