Product Updates

What's new for April

What's new for April


April has been our busiest month yet and we're happy to bring you really great new features to help manage your business.

Prorating and membership modifications

We've made some big improvements to membership modifications during checkout. It's now easier to add discounts, change the start date, billing date, and visit restrictions on a membership.

Editing a membership

Changing the billing date automatically prorates the first membership payment:

Prorating a membership

Prorating, delaying the start date, and discounts can be combined and Pike13 will do the math for you:

Combining prorating and discounts

Membership holds

Staff members can now place a client's membership on hold for a specific time period, or indefinitely Putting a membership on hold will stop automatic billing for the duration of the hold.

Memberships holds can also have an optional hold fee, charged at the time of the hold:

Charging a hold fee

Faster everything

Moving as fast as you is really important to us. This month we made Pike13 a lot faster. You'll notice a 2-5x speed improvement when using Pike13, even on your mobile devices.

New pricing

For businesses making less than $10,000 per month, Pike13 costs just 1% of monthly revenue (with a $20 minimum). Here are a few examples:

  • For a business making $2,000 per month, Pike13 costs $20 per month.
  • For a business making $10,000, Pike13 costs $100 per month.
  • Businesses making more than $10,000 per month pay 1% on the first $10,000, then just .2% on revenue above that. $20,000 in monthly revenue will pay $120 per month, and $50,000 would pay $180 per month.

Everything is included with new pricing!

Digital Documents and Merchant Processing are now included with every plan. No more add-on fees (merchant processing rates still apply). If you're on our old pricing and would like to move to revenue-based pricing, contact help@pike13.com to change your plan.

Here's what's coming next

  • Better reports: We're making reports bigger, better, and faster this month, including adding several new report types.
  • Better appointment scheduling: We're streamlining the appointment process for staff members to make it more efficient and easier to understand.
  • Smoother signup for new clients: First impressions are everything, which is why we're working to improve the experience for new clients signing up at your Pike13 business.

Let us know what improvements you want to see!

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At Pike13, we're passionate about helping fitness business owners succeed. Our innovative software solutions empower businesses of all sizes to streamline their operations and grow their customer base. Whether you're a small boutique studio or a large gym chain, our platform is designed to help you manage your business more efficiently and effectively.