“I’ll get more sleep in the next year,” I thought as we launched Pike13 one year ago. We had built so much and were confident we had thought of everything. Henry, my newborn, wouldn’t be a baby much longer. HA! At least Henry has kept his end of the bargain.
Building software that works is hard work. In the past year we gave 1,754 sales demos to business owners, deployed new code 2,393 times, closed 4,800 bugs, answered 12,000 customer questions, processed 669,363 client bills, and delivered 2,299,066 emails.
But building software isn't driven by numbers. For us, it's about empowering people and earning and keeping their trust.
I am humbled that you trust us to handle your billings and payroll, schedule your time and your staff, and manage every interaction with your customers.
It's time to say thank you!
Pike13 customers
You are the people who help kids learn to love music, dancing, and sports. The people who spend their days helping their community achieve fitness and wellbeing. The people who help people literally climb mountains.
Thank you for following your hearts and doing meaningful work. Your work gives the Pike13 team our purpose. We love hearing your stories—less time running payroll means more time getting to know your students. Improving collections means better equipment for your clients and health insurance for your staff. Notifying clients leads to collecting all the monthly fees due for the first time in seven years.
Thank you for the trust you’ve put in us. It’s a privilege to be a small part of your livelihoods.
The Pike13 team
Starting a business is hard work: customers to help, bugs to fix, new features to tell the world about, help to write, budgets to audit, payroll to run, partnerships to develop, money to raise. We couldn't do this without the time, talents, and energy of the Pike13 team.
Every company says they put their customers first, but it takes the employees of the company living that every day to make it a reality. We’re lucky to have people who do the hard things for our customers day in and day out. It's often not easy or fun, but it’s what creates value for our customers and meaning in our work.
Thank you for taking a chance on Pike13.
The Pike13 investors
Pike13 has fantastic investors who are also great people. Check out Rich and Nick talking about Power. To. The. People. That has to fire you up!
Thank you for sharing our vision. We’re creating value for small business entrepreneurs, building a company to last, and making the world a better place along the way. (And of course, thanks for giving us all that money to make it possible).
Happy birthday, Pike13.