6 must-have features for scheduling software that will help take a look at how one software can often replace two or three software platforms you are presently using and truly maximize your monthly spend to be as efficient as possible.
Scheduling software is a very broad term. There are a plethora of options available in the software marketplace for whatever your needs might be. At Pike13, we've seen a common trend when it comes to appointment-based businesses. Based on our observations, we put together these 6 must-have features for scheduling software:
One of the most important features is having software that provides customers with a user-friendly experience from any device. Ensure that your scheduling software is built with responsive design. Native apps for iOS and Android are even better as they will automatically adjust for the device's screen size.
To ensure easy communication, your scheduling software should be able to send automatic notifications via text or email. Notifications might include a new class schedule, instructor schedule, appointment reminders or cancellations, just to name a few.
There are software platforms (like Pike13) that allow you to track employee hours and input specific rates for classes and instructors. At a minimum, your scheduling system should integrate with your existing payroll software This reduces the amount of data that needs to be entered manually into the payroll system, which often improves accuracy.
Manually preparing schedules can be time-consuming and complex. By harnessing technology, schedules can be prepared and distributed easily, freeing managers for more mission-critical tasks.
With reporting and analytics on-hand, you can see where your business is thriving or where it needs a little extra love. Without consistent, timely reporting, you’re running your business blind. Your scheduling software should be able to provide data on metrics like client retention, revenue, enrollment and dormant accounts.
Reports house sensitive information. As an owner, you can grant or deny access to different reports with just a couple taps.
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