--- title: Managing Clients, Easier description: New features, appointment widget and payment alert updated. image: https://learn.pike13.com/hubfs/images/blog/identifying-influencers-blog.jpeg --- 1 min read # Managing Clients, Easier [![Picture of Cassandra](https://learn.pike13.com/hubfs/IMG_20150924_213232.jpg) Cassandra ](https://learn.pike13.com/blog/author/cassandra) : Updated on July 31, 2017 [Product Updates](https://learn.pike13.com/blog/topic/product-updates) ![Managing Clients, Easier](https://learn.pike13.com/hubfs/images/blog/identifying-influencers-blog.jpeg) When it comes to managing your clients, simple is typically better. No one benefits from confusion or overcomplicated processes. We continue to build features and refine Pike13 to be easier for your clients, your staff and you. We've added a new **Appointment Widget** and refined a set of payment alerts. The new Appointment Widget makes it easier for your customers to manage their needs and schedule and the refined payment alerts help your staff better understand what they need to do and take action.    **Appointment Widget![Appointments_Widget_-_Preview_-_Times.png](https://learn.pike13.com/hs-fs/hubfs/Appointments_Widget_-_Preview_-_Times.png?width=391&name=Appointments_Widget_-_Preview_-_Times.png "Appointments_Widget_-_Preview_-_Times.png")** The new widget allows your clients to book appointments directly from your website. Customize the widget by location, service or even staff member. This widget enhances our suite of embeddable widgets, pairing well with the schedule and staff widgets that are part of the [Pro Plan](http://www.frontdeskhq.com/pricing).  With a wide array of set ups for your widgets you can add them to multiple places on your website, like on your staff profiles or alongside explanations of your services. [Read more.](https://frontdeskhq.zendesk.com/hc/en-us/articles/208780306) **Payment Alerts** These alerts appear on the roster or client profile, alerting ![unnamed.png](https://learn.pike13.com/hs-fs/hubfs/unnamed.png?width=342&name=unnamed.png)for when an invoice is **due soon**, **due today**, or **overdue**. These alerts simplify and clarify the payment status, giving your staff the opportunity to engage with your client and solve issues in a more timely manner.  The payment alerts are especially helpful when you have manual payments, since your clients cannot resolve this on their own. Like other alerts, you can filter the roster to only those with that specific alert. [Read more about this change.](https://frontdeskhq.zendesk.com/hc/en-us/articles/209089266) - [Tweet](https://twitter.com/share) ### Explore More **Running a Business is Hard—We Make It Easier.** Find expert tips, advice, inspiration, and success stories below. 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[Product Updates](https://learn.pike13.com/blog/topic/product-updates) [Read More](https://learn.pike13.com/blog/update-on-front-desk-ios-staff-app/) ![](https://px.ads.linkedin.com/collect/?pid=7046634&fmt=gif) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Cassandra", "url" : "https://learn.pike13.com/blog/author/cassandra" }, "datePublished" : "2016-06-09T23:29:17.000Z", "headline" : "Managing Clients, Easier", "image" : [ "https://learn.pike13.com/hubfs/images/blog/identifying-influencers-blog.jpeg" ], "mainEntityOfPage" : { "@id" : "https://learn.pike13.com/blog/managing-clients-easier", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://learn.pike13.com/hubfs/p13-logo-600px.png" }, "name" : "Pike, Inc." } } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "US", "addressLocality" : "Seattle", "addressRegion" : "WA", "postalCode" : "98122", "streetAddress" : "1221 East Pike Suite 200" }, "email" : "sales@pike13.com", "foundingDate" : "2011", "logo" : "https://www.pike13.com/hs-fs/hubfs/Assets%20-%20Unorganized/Organizing%20-%20In%20Use/Pike13%20Logo%20PNG.png?width=3000&height=790&name=Pike13%20Logo%20PNG.png", "name" : "Pike13", "parentOrganization" : { "@type" : "Organization", "name" : "Jonas Software" }, "sameAs" : [ "https://www.facebook.com/gopike13", "https://twitter.com/gopike13", "https://www.linkedin.com/company/gopike13", "https://www.instagram.com/gopike13/" ], "telephone" : "(855) 417-7120", "url" : "https://www.pike13.com/" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.pike13.com/#software", "@type" : "SoftwareApplication", "applicationCategory" : "BusinessApplication", "applicationSubCategory" : "Scheduling Software, Franchise Management Software, Skill Tracking Software", "areaServed" : [ { "@type" : "Country", "name" : "United States" }, { "@type" : "Country", "name" : "Canada" }, { "@type" : "Country", "name" : "United Kingdom" }, { "@type" : "Country", "name" : "Australia" }, { "@type" : "Country", "name" : "Germany" }, { "@type" : "Country", "name" : "Spain" }, { "@type" : "Country", "name" : "Portugal" }, { "@type" : "Country", "name" : "Brazil" }, { "@type" : "Country", "name" : "Mexico" }, { "@type" : "Place", "name" : "European Economic Area" }, { "@type" : "Place", "name" : "South America" }, { "@type" : "Country", "name" : "South Africa" } ], "audience" : { "@type" : "Audience", "audienceType" : "Fitness studios, music schools, swim schools, martial arts academies, youth coding programs, strength training gyms, franchise networks, multi-location activity-based businesses" }, "description" : "Pike13 is scheduling, enrollment, payment, and skill tracking software for activity-based businesses — from single-location studios to multi-location franchise networks. Serving fitness studios, music schools, swim schools, martial arts academies, youth coding programs, and strength training gyms.", "featureList" : [ "Scheduling and enrollment for classes, courses, and appointments", "Pre-paid and recurring plans", "Passes and punch cards", "Attendance tracking", "Automated reminder notifications", "Automated waitlist management", "Coupons", "Merchant processing", "Gift cards", "Automated billing and collections", "Child and dependent account linking", "Client communication", "Client app (iOS and Android)", "Staff app (iOS and Android)", "Client kiosk app", "Branded client website", "Basic reporting on clients, staff, and financials", "Insights Dashboard", "Payroll management and staff time tracking (Advanced+)", "Retail (Advanced+)", "Email marketing (Advanced+)", "SMS reminders and messaging (Advanced+)", "Facebook Pixel (Advanced+)", "Zapier integration (Advanced+)", "Digital waivers and custom terms and conditions (Advanced+)", "Embeddable website widgets (Advanced+)", "Room bookings (Advanced+)", "Google Analytics integration (Advanced+)", "Custom reporting powered by Looker (Advanced+)", "Multi-location oversight with reporting (Advanced+)", "Contactless check-in: kiosk, app, and QR codes (Advanced+)", "API access and custom integrations (Premium only)", "Member progress tracking and skill assessments (Premium only)", "Branded client app for iOS and Android (Premium option)", "Custom reports (Premium only)" ], "name" : "Pike13", "offers" : [ { "@type" : "Offer", "description" : "For solo operators and small studios. 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