---
title: 5 Tips to Get New Clients and Keep Them Coming Back
description: 5 Tips to Get New Clients And Keep Them Coming Back. Free ebook download.
image: https://learn.pike13.com/hubfs/Pike13%20Website/Ebooks/Get%20New%20Clients%20and%20Keep%20Them/people-hands-in.jpg
---

 1 min read

# 5 Tips to Get New Clients and Keep Them Coming Back

[![Picture of Katie Zacharkiw](https://app.hubspot.com/settings/avatar/b801dd245b9f42f681cce05b96c47e3d) Katie Zacharkiw ](https://learn.pike13.com/blog/author/katie-zacharkiw) :  Updated on August 14, 2018

[Business Advisor](https://learn.pike13.com/blog/topic/business-advisor) [Growth](https://learn.pike13.com/blog/topic/growth) [Client Retention](https://learn.pike13.com/blog/topic/client-retention)

![5 Tips to Get New Clients and Keep Them Coming Back](https://learn.pike13.com/hubfs/Pike13%20Website/Ebooks/Get%20New%20Clients%20and%20Keep%20Them/people-hands-in.jpg)

Bringing in new clients and increasing sales is a never-ending task for a business owner. Combined with the effort to keep the clients you already have, it can be exhausting. But there are ways to lift the pressure by increasing the efficiency of your marketing and engagement efforts. In this free ebook, we’ve laid out 5 tips to get you started.

1. ****Product Fit. **Stop trying to market to everyone, and instead target your efforts to your ideal customer base.
   
   **
2. ****Service or Product Quality.** You know you provide a great service, but do your prospective clients? Clearly articulate the purpose and benefit of what you do.
   
   **
3. ****Customer Service Quality.** People are your most important asset. Empower your staff to have meaningful engagement with your clients.
   
   **
4. ****Trusted Opinions.** Your business should be active in the networks that your prospective clients rely on for recommendations.
   
   **
5. ****Differentiators.** There’s a lot of competition out there. Connect with your clients at a deeper level to foster long-term loyalty.**

You don’t need a huge marketing budget or a flashy ad campaign to grow your business. Client acquisition and retention is about community and relationships, and that starts with understanding your clients. [Download the ebook](https://www.pike13.com/resources/ebook/get-new-clients-and-keep-them) to learn more.

[![New call-to-action](https://no-cache.hubspot.com/cta/default/1821116/3420f838-7861-43e8-940d-a036fb4f1a5f.png)](https://cta-redirect.hubspot.com/cta/redirect/1821116/3420f838-7861-43e8-940d-a036fb4f1a5f)

- [Tweet](https://twitter.com/share)

### Explore More

**Running a Business is Hard—We Make It Easier.**

Find expert tips, advice, inspiration, and success stories below. One click and you might binge-read our best insights!

### Posts by Tag

- [Business Advisor (160)](https://learn.pike13.com/blog/topic/business-advisor)
- [Marketing Tips (125)](https://learn.pike13.com/blog/topic/marketing-tips)
- [Pike13 Pro Tips (82)](https://learn.pike13.com/blog/topic/pike13-pro-tips)
- [Growth (71)](https://learn.pike13.com/blog/topic/growth)
- [Product Updates (58)](https://learn.pike13.com/blog/topic/product-updates)
- [Pike13 News (50)](https://learn.pike13.com/blog/topic/pike13-news)
- [Client Retention (43)](https://learn.pike13.com/blog/topic/client-retention)
- [Competitive Advantage (36)](https://learn.pike13.com/blog/topic/competitive-advantage)
- [Inside Pike13 (36)](https://learn.pike13.com/blog/topic/inside-pike13)
- [Productivity (31)](https://learn.pike13.com/blog/topic/productivity)
- [Finance (27)](https://learn.pike13.com/blog/topic/finance)
- [Staffing (23)](https://learn.pike13.com/blog/topic/staffing)
- [Customer Stories (22)](https://learn.pike13.com/blog/topic/customer-stories)
- [Fitness (6)](https://learn.pike13.com/blog/topic/fitness)
- [Press Release (6)](https://learn.pike13.com/blog/topic/press-release)
- [Client Story (2)](https://learn.pike13.com/blog/topic/client-story)
- [Music and Dance (2)](https://learn.pike13.com/blog/topic/music-and-dance)
- [Events (1)](https://learn.pike13.com/blog/topic/events)
- [Financial Stability (1)](https://learn.pike13.com/blog/topic/financial-stability)
- [Kids' Activities (1)](https://learn.pike13.com/blog/topic/kids-activities)
- [Podcast (1)](https://learn.pike13.com/blog/topic/front-desk-podast)
- [Skill Tracking (1)](https://learn.pike13.com/blog/topic/skill-tracking)
- [Webinars and Hangouts (1)](https://learn.pike13.com/blog/topic/webinars-and-hangouts)
- [sports club management (1)](https://learn.pike13.com/blog/topic/sports-club-management)
- [sports club mobile apps (1)](https://learn.pike13.com/blog/topic/sports-club-mobile-apps)
- [sports club reporting (1)](https://learn.pike13.com/blog/topic/sports-club-reporting)

[See All](https://learn.pike13.com/blog/5-tips-to-get-new-clients-and-keep-them-coming-back#)

[![The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/hubfs/giftcardblog%20banner.png) ](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line)

#### [The Hidden Revenue Stream: How Gift Cards and Add-Ons Boost Your Bottom Line](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line)

[The Pike13 Team](https://learn.pike13.com/blog/author/the-pike13-team): Apr 06, 2026

The Overlooked Opportunity Most studio owners spend their energy filling classes and booking appointments. That’s the core revenue, so it makes...

[Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) [Financial Stability](https://learn.pike13.com/blog/topic/financial-stability) 

[Read More](https://learn.pike13.com/blog/the-hidden-revenue-stream-how-gift-cards-and-add-ons-boost-your-bottom-line)

[![Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/hubfs/Assets%20-%20Unorganized/Unorganized%20-%20images/Blog%20-%20Other/data-security.jpg) ](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security)

#### [Why Multi-Factor Authentication is Essential for Account Security](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security)

[Kaina](https://learn.pike13.com/blog/author/kaina): Apr 06, 2026

Protect your business and client data from unauthorized access with multi-factor authentication—a critical security layer that goes beyond passwords...

[Read More](https://learn.pike13.com/blog/why-multi-factor-authentication-is-essential-for-account-security)

[![Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/hubfs/Blog%20post%20header.png) ](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination)

#### [Pike13 and Stripe: A Winning Combination](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination)

![Picture of Monica B.](https://app.hubspot.com/settings/avatar/d41d8cd98f00b204e9800998ecf8427e) [Monica B.](https://learn.pike13.com/blog/author/monica-b): Jul 20, 2023

Whether you run a fitness studio, yoga center, or any other membership-based business, managing registrations, payments, and customer data can be...

[Competitive Advantage](https://learn.pike13.com/blog/topic/competitive-advantage) [Growth](https://learn.pike13.com/blog/topic/growth) [Finance](https://learn.pike13.com/blog/topic/finance) 

[Read More](https://learn.pike13.com/blog/pike13-and-stripe-a-winning-combination)

[![The importance of a good beginners class at your business](https://learn.pike13.com/hubfs/images/blog/starting-line.jpg) ](https://learn.pike13.com/blog/the-importance-of-a-good-beginners-class-at-your-business)

#### [The importance of a good beginners class at your business](https://learn.pike13.com/blog/the-importance-of-a-good-beginners-class-at-your-business)

![Picture of Katie Zacharkiw](https://app.hubspot.com/settings/avatar/b801dd245b9f42f681cce05b96c47e3d) [Katie Zacharkiw](https://learn.pike13.com/blog/author/katie-zacharkiw) : Sep 19, 2017

A successful class-based business offers a variety of classes that cater to a range of skill levels. Each class is important and should be carefully...

[Business Advisor](https://learn.pike13.com/blog/topic/business-advisor) [Growth](https://learn.pike13.com/blog/topic/growth) [Client Retention](https://learn.pike13.com/blog/topic/client-retention) 

[Read More](https://learn.pike13.com/blog/the-importance-of-a-good-beginners-class-at-your-business)

[![Back to School: Boosting Business at the Start of the Academic Year](https://learn.pike13.com/hubfs/Pike13%20Website/General%20Images/school-kids-small.jpg) ](https://learn.pike13.com/blog/back-to-school-boosting-business-at-the-start-of-the-academic-year)

#### [Back to School: Boosting Business at the Start of the Academic Year](https://learn.pike13.com/blog/back-to-school-boosting-business-at-the-start-of-the-academic-year)

![Picture of Katie Zacharkiw](https://app.hubspot.com/settings/avatar/b801dd245b9f42f681cce05b96c47e3d) [Katie Zacharkiw](https://learn.pike13.com/blog/author/katie-zacharkiw) : Aug 21, 2018

It’s hard to believe that summer is already winding down. Kids are heading back to school, and summer work schedules are ending. Which means it’s the...

[Business Advisor](https://learn.pike13.com/blog/topic/business-advisor) [Growth](https://learn.pike13.com/blog/topic/growth) [Client Retention](https://learn.pike13.com/blog/topic/client-retention) 

[Read More](https://learn.pike13.com/blog/back-to-school-boosting-business-at-the-start-of-the-academic-year)

[![Why you should always follow up on client feedback](https://learn.pike13.com/hubfs/images/blog/sad-to-happy.jpg) ](https://learn.pike13.com/blog/why-you-should-always-follow-up-on-client-feedback)

#### [Why you should always follow up on client feedback](https://learn.pike13.com/blog/why-you-should-always-follow-up-on-client-feedback)

![Picture of Katie Zacharkiw](https://app.hubspot.com/settings/avatar/b801dd245b9f42f681cce05b96c47e3d) [Katie Zacharkiw](https://learn.pike13.com/blog/author/katie-zacharkiw) : Sep 14, 2017

We’ve written a lot about the importance of client feedback for identifying ways to improve your business processes and uncover competitive advantage...

[Business Advisor](https://learn.pike13.com/blog/topic/business-advisor) [Marketing Tips](https://learn.pike13.com/blog/topic/marketing-tips) [Growth](https://learn.pike13.com/blog/topic/growth) [Client Retention](https://learn.pike13.com/blog/topic/client-retention) 

[Read More](https://learn.pike13.com/blog/why-you-should-always-follow-up-on-client-feedback) 

![](https://px.ads.linkedin.com/collect/?pid=7046634&fmt=gif)

```json
{
  "@context" : "https://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Katie Zacharkiw",
    "url" : "https://learn.pike13.com/blog/author/katie-zacharkiw"
  },
  "datePublished" : "2018-08-14T15:00:00.000Z",
  "headline" : "5 Tips to Get New Clients and Keep Them Coming Back",
  "image" : [ "https://learn.pike13.com/hubfs/Pike13%20Website/Ebooks/Get%20New%20Clients%20and%20Keep%20Them/people-hands-in.jpg" ],
  "mainEntityOfPage" : {
    "@id" : "https://learn.pike13.com/blog/5-tips-to-get-new-clients-and-keep-them-coming-back",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "url" : "https://learn.pike13.com/hubfs/p13-logo-600px.png"
    },
    "name" : "Pike, Inc."
  }
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.pike13.com/#organization",
  "@type" : "Organization",
  "address" : {
    "@type" : "PostalAddress",
    "addressCountry" : "US",
    "addressLocality" : "Seattle",
    "addressRegion" : "WA",
    "postalCode" : "98122",
    "streetAddress" : "1221 East Pike Suite 200"
  },
  "email" : "sales@pike13.com",
  "foundingDate" : "2011",
  "logo" : "https://www.pike13.com/hs-fs/hubfs/Assets%20-%20Unorganized/Organizing%20-%20In%20Use/Pike13%20Logo%20PNG.png?width=3000&height=790&name=Pike13%20Logo%20PNG.png",
  "name" : "Pike13",
  "parentOrganization" : {
    "@type" : "Organization",
    "name" : "Jonas Software"
  },
  "sameAs" : [ "https://www.facebook.com/gopike13", "https://twitter.com/gopike13", "https://www.linkedin.com/company/gopike13", "https://www.instagram.com/gopike13/" ],
  "telephone" : "(855) 417-7120",
  "url" : "https://www.pike13.com/"
}
```

```json
{
  "@context" : "https://schema.org",
  "@id" : "https://www.pike13.com/#software",
  "@type" : "SoftwareApplication",
  "applicationCategory" : "BusinessApplication",
  "applicationSubCategory" : "Scheduling Software, Franchise Management Software, Skill Tracking Software",
  "areaServed" : [ {
    "@type" : "Country",
    "name" : "United States"
  }, {
    "@type" : "Country",
    "name" : "Canada"
  }, {
    "@type" : "Country",
    "name" : "United Kingdom"
  }, {
    "@type" : "Country",
    "name" : "Australia"
  }, {
    "@type" : "Country",
    "name" : "Germany"
  }, {
    "@type" : "Country",
    "name" : "Spain"
  }, {
    "@type" : "Country",
    "name" : "Portugal"
  }, {
    "@type" : "Country",
    "name" : "Brazil"
  }, {
    "@type" : "Country",
    "name" : "Mexico"
  }, {
    "@type" : "Place",
    "name" : "European Economic Area"
  }, {
    "@type" : "Place",
    "name" : "South America"
  }, {
    "@type" : "Country",
    "name" : "South Africa"
  } ],
  "audience" : {
    "@type" : "Audience",
    "audienceType" : "Fitness studios, music schools, swim schools, martial arts academies, youth coding programs, strength training gyms, franchise networks, multi-location activity-based businesses"
  },
  "description" : "Pike13 is scheduling, enrollment, payment, and skill tracking software for activity-based businesses — from single-location studios to multi-location franchise networks. Serving fitness studios, music schools, swim schools, martial arts academies, youth coding programs, and strength training gyms.",
  "featureList" : [ "Scheduling and enrollment for classes, courses, and appointments", "Pre-paid and recurring plans", "Passes and punch cards", "Attendance tracking", "Automated reminder notifications", "Automated waitlist management", "Coupons", "Merchant processing", "Gift cards", "Automated billing and collections", "Child and dependent account linking", "Client communication", "Client app (iOS and Android)", "Staff app (iOS and Android)", "Client kiosk app", "Branded client website", "Basic reporting on clients, staff, and financials", "Insights Dashboard", "Payroll management and staff time tracking (Advanced+)", "Retail (Advanced+)", "Email marketing (Advanced+)", "SMS reminders and messaging (Advanced+)", "Facebook Pixel (Advanced+)", "Zapier integration (Advanced+)", "Digital waivers and custom terms and conditions (Advanced+)", "Embeddable website widgets (Advanced+)", "Room bookings (Advanced+)", "Google Analytics integration (Advanced+)", "Custom reporting powered by Looker (Advanced+)", "Multi-location oversight with reporting (Advanced+)", "Contactless check-in: kiosk, app, and QR codes (Advanced+)", "API access and custom integrations (Premium only)", "Member progress tracking and skill assessments (Premium only)", "Branded client app for iOS and Android (Premium option)", "Custom reports (Premium only)" ],
  "name" : "Pike13",
  "offers" : [ {
    "@type" : "Offer",
    "description" : "For solo operators and small studios. Includes scheduling and enrollment for classes, courses, and appointments; pre-paid and recurring plans; passes and punch cards; attendance tracking; automated reminders and waitlist management; coupons; merchant processing; gift cards; automated billing; family and dependent accounts; client communication; client app, staff app, kiosk app; branded client website; basic reporting; Insights Dashboard. Unlimited staff seats and client profiles. 12-month contract.",
    "name" : "Essential",
    "price" : "139.00",
    "priceCurrency" : "USD",
    "priceSpecification" : {
      "@type" : "PriceSpecification",
      "billingDuration" : "P1M"
    }
  }, {
    "@type" : "Offer",
    "description" : "For growing and multi-location businesses. Everything in Essential plus: multi-location oversight with reporting; payroll management and staff time tracking; digital waivers; custom reporting powered by Looker; email marketing; Facebook Pixel and Google Analytics; room bookings; contactless check-in (kiosk, app, QR codes); SMS reminders and messaging; Zapier integration; embeddable website widgets; retail. 12-month contract.",
    "name" : "Advanced",
    "price" : "195.00",
    "priceCurrency" : "USD",
    "priceSpecification" : {
      "@type" : "PriceSpecification",
      "billingDuration" : "P1M"
    }
  }, {
    "@type" : "Offer",
    "description" : "For franchises and enterprise-level customization. Everything in Advanced plus: API access and custom integrations for enterprise workflows; member progress tracking and skill assessments; branded client app for iOS and Android (available option); custom reports. 12-month contract.",
    "name" : "Premium",
    "price" : "249.00",
    "priceCurrency" : "USD",
    "priceSpecification" : {
      "@type" : "PriceSpecification",
      "billingDuration" : "P1M"
    }
  } ],
  "operatingSystem" : "Web, iOS, Android",
  "publisher" : {
    "@id" : "https://www.pike13.com/#organization"
  },
  "url" : "https://www.pike13.com/"
}
```