Direct Interactions is a Seattle-based company that provides employment for individuals who are unable to work in a typical office setting. The agents have a disability, are caring for someone with a disability, or are part of a military family. Typically, Direct Interactions agents are new to the job market or have struggled to maintain jobs over time. CEO Jonas Nicholson explains "We're about using technology to create U.S.-based jobs for people who often have been left out of business or job opportunities," he said.
We’re looking forward to furthering our partnership with Direct Interactions and continuing to improve our customer service offerings while providing consistent, long-term employment for a unique and talented workforce.
Read more about our newest partnership.